LThe company VIPlumes is registered in the Commercial Register under number 154 791 172 RCS Toulon. His mailing address is 897 Old Castle Road 83330 Le Castellet and e-mail address is contact@viplumes.com.

Any order under a product appearing in the online store site viplumes.com requires consultation and prior acceptance of these terms of sale. Click validating the order implies full acceptance of these. Theclick value "digital signature

These terms are intended to define the rights and obligations of the parties under the online sale of goods offered by VIPlumes the consumer.

Order Confirmation

The contractual information will be confirmed via e-mail to the address specified by the customer in the order form.

Proof of the transaction

The records stored in computer systems company VIPlumes in reasonable safety conditions are considered proof of communications, orders and payments between the parties.

The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.

Product Information

Every effort has been made to ensure the accuracy of information presented on viplumes.com. VIPlumes or its suppliers are not, however, responsible for the consequences, incidental, special damages arising from electronic transmission or the accuracy of the information transmitted even if VIPlumes was aware of the possibility of such damages. The names and brands and manufacturers are used only for identification purposes. Photos, descriptions and prices of products are not contractual.

Validity of the offer and the price of it

Our prices are valid for the day.

Method of Delivery

The products are delivered to the address specified by the customer on the order form and only on the geographical areas that we serve.

All products leave our premises in perfect condition. The customer must notify the carrier (or factor) the slightest trace of damage (holes, signs of crushing etc. ..) on the package, and if necessary to refuse the package. An identical new product will then be returned without charge.

The exchange of any product declared a posteriori, damaged during transport, without any reservation has been issued on receipt of the package, can not be supported.

As with any shipment, it is possible to be delayed or that the product gets lost. In such a case, we contract the carrier to start an investigation. Every effort is made, as long as necessary to find this package. If necessary, the merchant will be reimbursed by the carrier and deliver a new package identical to its costs.

We disclaim any responsibility for the longer delivery times because of carrier, especially in case of loss of goods, bad weather or strikes.

Delivery problems due to carrier

Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken product ...) must be indicated on the delivery form of'' reserve'' manuscript, accompanied by the signature of customer.

The consumer must confirm this problem by sending the carrier within two (2) business days following the date of delivery letter with acknowledgment of receipt stating such claims.

The consumer must send a copy of this letter to VIPlumes, 897 Old Castle Road 83330 Le Castellet. Without this, we will proceed to exchange.

Delivery errors

The consumer must make to VIPlumes the same day of delivery or later than the first business day following delivery, any claim of error of delivery and / or non-conformity of goods in kind or in quality compared as specified on the order.

Beyond this period, any claim will be rejected. The formulation of this claim with VIPlumes may be made VIPlumes, 897 Old Castle Road 83330 Le Castellet.

Any claim not made in the rules defined above and within the time limits could not be taken into account and release VIPlumes any responsibility towards the consumer.

In case of error of delivery or exchange any product for exchange or refund must be returned to VIPlumes in its entirety and in its original packaging in perfect condition VIPlumes, 897 Old Castle Road 83330 Le Castellet.

To be accepted, any return will be notified and have the consent of VIPlumes, which if agreed will ship the package to the correct address.

The shipping costs are the responsibility of VIPlumes, except where it would prove that the product does not match the original declaration made by the consumer in the right way back.

Product Warranty

The provisions hereof may not deprive the consumer of the legal guarantee which obliges the seller to guarantee against all consequences of latent defects of the thing sold.

The consumer is expressly informed that the VIPlumes is not the manufacturer of the products presented in the viplumes VIPlumes and assumes no liability for defective products.

Accordingly, in case of damage to a person or property product default, only the responsibility of the manufacturer thereof may be sought by the consumer, based on information provided on the packaging of the product.

The warranty period is one year (1 year). Are excluded from this warranty, all products modified or repaired by the customer or by any other entity that providers selected by VIPlumes.

The warranty can be extended as provided in store and on site in the workshop section.

Right of withdrawal

The right of withdrawal applies only to natural persons.

In accordance with Articles L. 120-20, the consumer has a period of seven (7) calendar days to return, at its expense, the products do not suit him. This period starts from the date of receipt of the consumer's order. All returns will be reported in advance to the client ViPlumes service. The product must be returned to VIPlumes, 897 Old Castle Road 83330 Le Castellet.

Sensitive products (such as DVD, CD, software) should not have been unsealed so that the consumer can exercise the right of withdrawal.

We will only accept products returned in their entirety, in their original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged, will not be refunded, returned or exchanged. This right of withdrawal is without penalty, except the cost of sending and returning. Assuming the exercise of the right of withdrawal, the consumer has the option of requesting either a refund of monies paid, or exchange the product. In the case of an exchange, the return will be at the expense of consumers.

In case of exercising the right of withdrawal, VIPlumes will make every effort to reimburse the consumer within thirty days.

Use Rights

The use of trademarks in this site is strictly prohibited.

Force majeure

Neither party has breached its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event of force majeure. Will be considered a force majeure any compelling facts or circumstances, outside parties, unpredictable, inevitable, independent of the will of the parties and can not be prevented by them, despite all reasonable efforts.

The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware.

Both parties will then, within three months, unless unable due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the force majeure lasts for more than a period of one month, the terms may be terminated by the aggrieved party.

Explicitly, are considered force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of courts and the French courts: the blocking of means of transport, earthquake, fire, storm, flood, lightning, stop telecommunication networks or network-specific external telecommunications clients difficulties.

No partial validation

If any provision of these terms and conditions are held to be validated or declared as such under any law, regulation or following a final decision of a competent court, other provisions shall remain in full force and scope.

No Waiver

The fact that one of the parties does not claim a breach by the other party of any of the obligations contained in these terms and conditions of sale shall be construed in the future as a claim the obligation in question.

Applicable Law

These terms and conditions are subject to French law. This is for the fund rules as to the rules of form.

In case of dispute or claim, the consumer will apply primarily to VIPlumes for an amicable solution.

Protection of personal data

All the information you entrust to us are able to process your orders.

Under Law No. 78-17 of 6 January 1978 relating to computers, files and freedom, you have to VIPlumes a right of rectification, consultation, modification and deletion of data you we have provided. This right may also be exercised online.

Disputes

All orders placed through viplumes.com won the support of the customer, without any restriction, the general conditions of sale VIPlumes.

When selling to a corporation, any disputes concerning the sale (price, Terms, products, ...) will be subject to French law before the Tribunal of Commerce headquarters VIPlumes.le Tribunal de Commerce du siège social de V.I.Plumes.